Skip to content

Apple’s App Store; A Customer’s Perspective

It’s hard to hear about any iPhone news without someone chiming in about the evil developer policies of Apple and their anti-consumer “lock-in.” Developers, or would-be-developers, complain about this continually. I don’t understand it. Apple has provided developers something that no other platform has offered before it; a commerce system.

There is one program I have used for several years on every single Apple I have ever owned; iStat Menus. It was a free program that offered some extremely useful information about the status of your computer at any given moment. It was recently updated to version 3.0, and now costs $16. The amount is minimal, especially considering how much useful it is. However, I won’t be updating or purchasing the software anytime soon.

It’s not that I’m cheap, and it’s not that I don’t think the program warrants $16 of my hard earned dollars. It does, and I miss using the program. The reason I won’t be purchasing the software is much more basic; I don’t trust iSlayer’s website with my credit card information.

This same argument applies to the developers of Instapaper Pro, Angry Birds, Jungle Crash Land, Word Droppings, and all of the other apps I’ve purchased from the App Store. I don’t trust them with my credit card information. If it wasn’t for the App Store, I never would have purchased their apps from their own website. Ever!

So to the complaining developers, pipe-down. Apple is offering you something incredible. An entire commerce system complete with customers, credit card transactions, advertising, statistics, and most importantly, trust.

Post a Comment

Your email is never published nor shared.