Today Sprint announced that they are going to offer its customers some additional programs to ensure they are satisfied. Good timing Sprint, good timing. I have been a customer of theirs for a year and some change (I blogged about the move here), and for the most part have been happy. The call quality is good, my calls drops very infrequently, my bill is reasonable, and my unlimited internet plan is only an additional $15/month. Overall, not a bad plan.
However, recently I went into Sprint to try and add a line to my plan (for my dear ‘ol mom), only to be informed that I would be required to sign an additional two year agreement. Even if I chose to buy the phone outright I still had to sign a two year agreement. Needless to say I was not impressed, and not about to sign a two year agreement (with Sprint). If I’m going to sign a two year agreement it is going to be for that oh so very very nice iPhone I keep drooling over, not for a $50 emergency phone.
Anyway, it appears that in the next few weeks Sprint will start allowing customers to change their plan without forcing them to extend the contract. Here’s to hoping this holds true…
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