Before I begin I want to highlight that this comparison will not cover the hardware; it will not cover the store content; it will not cover the codec support; and will not cover the extras (social, genius, etc.). This review simply looks at the two software packages and how they do what they are supposed to do; manage music. So lets begin…
Files, Folder, and Organization
I have used iTunes for several years now and in that time I have become accustomed to managing my music through software as opposed to file explorers. One of the first things I do when I install iTunes is ensure that iTunes is set to “Keep iTunes Folder Organized.” This ensures that my music is kept intact, in nicely organized folders, and that my file names reflect the actual titles of the songs. Zune offers none of this. Absolutely none. You can change the track title, artist, track number, etc through the software, but that song will remain in its original location with its original file name. This makes everything from backing up files to finding the files on the local disk a tiresome process. Consistency is key, and the Zune has absolutely none when it comes to file management.
I should note that when you purchase songs from the Zune Marketplace they are kept in the standard /ARTIST/ALBUM/SONG file format. This proves that the Zune *can* organize files, it just chooses not to organize *your* files.
Also, Zune offers the option to monitor a folder for you, something iTunes doesn’t offer. So if you don’t mind doing some file management, you can set Zune to monitor a specific folder and anything you add to that folder will be added to your collection.
Winner: iTunes.
The Miracle of Meta data
When it comes to managing music files, meta data is key. Everything from album art, to song titles, to albums, to track numbers, to year, is all kept in the meta data. Both iTunes and Zune offer methods of managing meta data, but in different ways and with different approaches.
iTunes: Simply put iTunes offers access to more meta data than the Zune. Going into a song via iTunes grants you access to standard info such as artist, song title, year, album name, and album artist. In addition, it also grants you access to comments, bpm, grouping, and total tracks for that album. That last item I use often as I like knowing I am listing to song 4 of 12 as opposed to simply 4. A small nitpick I know, but an important one to me personally. The Zune offers no access to comments, bpm, grouping or total tracks information.
Zune: Even though the Zune has access to less meta data, updating the meta data you do have access to is a much simpler and complete process. You can still edit individual songs manually via a right-click like iTunes, but Zune takes the entire process one step further by allowing you to update the entire albums meta data with one-click (sort of). Right-clicking on an album allows you to search for album information (meta data). Once you find the album, Zune allows you to pick via a drop-down menu which song goes with which title. Once you’re satisfied, you click finished and the Zune updates all of the meta data for that album including the album art. Nice touch!
The Zune also has an option to automatically find album information and update the meta data. You can set it to add only the missing information, or update all of the information to ensure it is consistent. In my limited experience, this service works extremely well, finding song information, artist information, album information, and album art. iTunes can automatically find album art, but you’re left on your own to ensure the song titles, album artists, track numbers and years are correct.
I also want to note that while the Zune does not allow you to access the meta information Comments or Total Tracks, it does alter this information. As the Zune software is indexing the songs, it removes the total track information and adds a string of odd characters (00000304 000004DC …) to the comments section. This information is edited even if you have opted to NOT have Zune update information automatically.
Winner: Zune.
Dude, I Love this Song!
Another key feature of music management is ratings, and this is one area where the Zune looses with flying colors. While iTunes offers the ability to rate songs on the standard 5 star scale, Zune uses a heart system. What is a heart system you ask? Exactly! Nobody knows what the heart system is and it is NOT intuitive.
I played around with it a bit, and here is what I understand about it. Zune basically has a 3 star system, allowing you to declare that you either 1) Hate a song, 2) have no opinion, or 3) Love a song. That’s it. I find this method insufficient since liking a song does not mean I love the song and I need to be able to differentiate between the two. Similarly there are songs I don’t particularly like but like to listen to every once in a great while, and then there are songs I hate and never want to hear again.
For an example of what I mean, read my post on iTunes Smart-Playlists and how they can help you love your collection even more.
Winner: iTunes.
He who Plays, Wins
For starters, both software packages play music, and both sound good. But I’m not interested in the fact *that* they play music, I want to know *how* they play music.
iTunes: There is a myriad of options for playing back your music via iTunes. You can build smart playlists, build normal playlists, shuffle (from one album to your entire collection), alter the sound (via equalizer), crossfade your music, and have iTunes automatically determine the best level to play it at so your music has a consistent sound.
In addition, iTunes has some added bonuses that I really love. The first is Party Shuffle. The ability to add songs to a queue as well as tell iTunes to shuffle your music based on a smart playlist is a huge benefit. Secondly, iTunes offers the ability to play in full screen mode via cover flow while still offering the ability to rate songs. This last ability is incredibly handy as it prevents your computer’s screen saver from kicking on.
Zune: In comparison to iTunes, when it comes to playback the Zune software is extremely limited. You can play an album, play an artist, shuffle (from one album to your entire collection), but that’s about it. There is no equalizer to change the sound of the music, there is no full screen playback, there is no queue to have a controlled shuffle, there is no option to crossfade songs, nor is there an option to have Zune keep your music sound level consistent. Also, the Zune’s smart playlist feature gives you less options to choose from than iTunes.
I will add that the Zune’s now playing screen is fantastic and a step above what iTunes offers. When you’re playing a song the now playing screen shuffles through different high-res pictures and offers some interesting stats on the artist. Unfortunately, this cannot be played back full-screen and is only available for a short selection of artists (this second point will eventually be a non-issue as they add more information).
Winner: iTunes.
Conclusion
While the Zune is a decent program with class A meta data management, it simply falls short is comparison to iTunes and its top-notch playback options and file management. Fortunately the problems are small and could be easily addressed by the Zune team.
* For the ultra-brave, I’ve noticed that you can use both programs to get everything. You set Zune to monitor your iTunes folder and have it automatically update album information. Zune will perform these actions in the background, and once iTunes attempts to play the song it will read the new meta information and display it in iTunes. However, this is not a fool proof plan so use with extreme caution.
